Do we have any MOQ/MCQ limit for orders?
Our MOQ/MCQ for lingerie and swimwear is 3,000 pcs/1,000 pcs per order depends on fabric and material MOQ/MCQ or with surcharge. For sleepwear, yoga wear, seamless sleepwear is 2,000 pcs/1,000 pcs.
What is our sampling lead time?
Our samples submission for counter samples, salesman samples, approval samples...etc. are within a reasonable production date. Mostly between 1 - 2 weeks time depends on fabric and accessories availability.
How to proceed an order?
Firstly, let us know your requirements or styles.
Secondly, we quote according to your requirements, if your requirement is not realistic for production. We will quote with our suggestion to change the workmanship but to keep the appearance as close as to your design and appearance.
Thirdly, you confirm the samples and negotiate delivery date according to action plan. Then issue order to us.
Fourthly, our production lead time usually is around 15 - 30 days after all material arrived in our factory, depends on order quantity and styles complexity.
Fifthly, our payment terms is FOB Shenzhen for China shipment or FOB Sihanoukville for Cambodia shipment
Do we guarantee for the quality?
Yes, we produce the garment under strictly quality control system under our experience technician.
How do we deal with the faulty?
Our factory is doing 100% inspection for every shipment. Usually there should not be many faulty garments that can be released for shipment. On the other hand, we have our quality inspection report for investigation if we receive claims from customers.
If the goods are inspected before shipment by customer’s nominated 3rd party QC firm. Any fault finds during the inspection. We will repair all before shipment. If the shipment without your inspection prior shipping out. If customer finds any fault after goods arrived in destination. Just send us concrete and trustable evidence. We will compensate customer lost after negotiation.